A sewage backup is a biohazard, not a mop job. We remove contaminated water and materials, apply EPA-registered disinfectants, and verify dryness and sanitation before anyone moves back into the affected rooms.
New Orleans’ century-old sewer laterals and low elevation make backups a recurring problem: heavy rain overwhelms combined drainage lines, and tree roots invade old clay pipes across Uptown, Mid-City, and the Bywater. After big rain events, floor drains and first-floor toilets are the usual entry points — exactly the rooms families use most.
It’s not recommended. Sewage carries bacteria, viruses, and parasites, and porous materials like drywall, carpet, and baseboards cannot be reliably disinfected — they must be removed. Professional containment also keeps contamination from spreading through HVAC systems.
Aging clay and cast-iron laterals, root intrusion, and a combined stormwater system that surcharges during heavy rain. The city’s low elevation means there’s little gravity assist, so any system overload pushes back toward the lowest drains — usually yours.
Often only if you carry a water/sewer backup endorsement on your homeowner’s policy — it’s rarely included by default in Louisiana. We document the source and scope so you can file accurately.
Standing water removed fast — truck-mounted and portable extraction for any floor level.
Post-storm flood cleanup built for Gulf Coast weather — from tropical rain to full storm surge.
Supply-line bursts, slab leaks, and failed water heaters — dried out before mold takes hold.
